The following was shared with me by Marvin Scaff, a highly respected colleague. It is from a guest post in Nir Eyal’s blog, written by Francesca Gino at Harvard Business School and is entitled What You Don’t Know About Intuition Can Hurt You.
Most of us know little about the functioning of our internal organs, such as our hearts and our kidneys, a fact we readily admit. When our bodies don’t function as we expect them to, we invest time and energy in learning more about how they work and trying to improve our health. By contrast, we approach our minds differently. We believe we understand exactly how our minds work. Even after our decisions lead to disappointing outcomes, we do not investigate what went wrong and try to find out how we might improve our thinking.